General Terms and Conditions
Below you will find the terms and conditions that apply to the entire online offering and to the offering of live workshops or weekends, individual coaching, bodywork, training and retreats.
These are the General Terms and Conditions for the offerings of: www.elsedc.com; an initiative of RYTMZ (trade mark), owned by Else De Cuyper.
Article 1
By signing the registration form and paying the registration fee, you agree to these terms and conditions.
For high-end programs or activities, you will receive an additional, customised Agreement. After signing, this Agreement will take precedence over the general terms and conditions.
Article 2
When registering for a program or a retreat, the total amount must be paid in full: for retreats, this is no later than 60 days before the start of the retreat. In the case of (online) programs or workshops, this is no later than 2 weeks before the start. RYTMZ reserves the right to allow exceptions to this (in the case of instalment payments).
For bookings for retreats and workshops made less than 8 weeks before the start, no payment exceptions or instalment plans are possible, and the full amount must be paid. RYTMZ reserves the right to cancel the reservation if payment is not made within the specified time.
Participation in all the programs or retreats is voluntary. Customers are free to opt-out of the program. However, please note that opting out of program participation does not entitle you to a refund of the registration fee or a replacement lesson or activity.
If a customer decides to cancel participation (due to illness or personal circumstances), the customer is entitled to a partial refund of the participation fees:
For Retreats
If the customer cancels more than 90 days before the start of the retreat: a 50% refund of the participation fee.
If the customer cancels between 90 and 60 days before the start of the retreat: a 25% refund of the participation fee.
If the customer cancels less than 60 days before the start of the retreat: no refund is possible.
If a customer is unable to attend the retreat, the customer is allowed to replace themselves with another participant at their own initiative.
For (offline & online) training and programs
If the customer cancels after having signed the customised Agreement: no refund is possible.
In the case of a no-show or early departure: no refund is possible.
Article 4
RYTMZ reserves the right to cancel a course or retreat if there are valid reasons, including insufficient participants or illness of the teacher. In the event of cancellation by RYTMZ, you are entitled to a refund of the course fee already paid, unless:
alternatives are organised within the same year or the following year
you are offered a voucher
a professional and qualitatively comparable replacement is provided
there are force majeure circumstances
In the case of force majeure, RYTMZ is committed, in the first place, to provide alternative activities and/or a voucher. The customer is asked to accept these alternatives.
If the force majeure is of such an extraordinary nature that alternative activities at a later moment in time or a voucher for future activities are not possible, the customer is entitled to a refund of the registration fee.
In the exceptional case that a refund is granted, the customer will receive the full registration fee minus a 10% administrative fee.The customer is not entitled to any other compensation or damages. RYTMZ advises the customer to take out their own travel and cancellation insurance in cases of force majeure.
*The voucher must meet the following conditions:
An activity with the same essential characteristics is organised at a later date at the same or a nearby location.
The activity is organised again within a period of three years from the date of the original event.
The voucher represents the full value of the amount paid for the original ticket; No surcharge is levied on the holder of the voucher for attending the new event.
The voucher expressly states that it was issued due to force majeure.
The voucher may grant the right to purchase other products from RYTMZ within three years from the date of the original event.
Article 5
RYTMZ undertakes to ensure the smooth running of programs, training and retreats. Participation is entirely at your own risk. RYTMZ is not liable for injury and/or damage of any kind as a result of the stay and/or activities, nor for the loss or damage of customer property.
The customer is also responsible for unforeseen circumstances such as accidents or illness, and the customer is responsible for any additional (medical) costs incurred. RYTMZ advises the customer to arrange their own cancellation and travel insurance for accidents, theft, baggage loss, and medical expenses. RYTMZ is not liable for this.
Complaints must be made in writing and motivated to: [email protected]
Article 6
The activities during the programs, training and retreats are not intended to replace therapy. Always discuss physical and/or mental complaints with a qualified doctor. The customer is asked to always report specific complaints before the retreat. The teacher may adjust the program or provide personalised exercises in response to these complaints. Do not force anything, and take both mental and physical complaints seriously. For further clarification, please also read the disclaimer for retreats and workshops.
Article 7
RYTMZ handles your data carefully. Please take a moment to read the Privacy Policy
Article 8
The fact that some parts of these general terms and conditions might not work or be valid doesn't change the rules for the other parts. The rights and obligations arising from the agreement cannot be transferred, in whole or in part, to third parties without the prior and written consent of the contractor. The non-exercise by the contractor or the customer of their rights, at any time, in no way implies a waiver of those rights.
Article 9
In the event of a dispute, only the courts of the registered office of RYTMZ are competent. Belgian law applies.
Article 10: Supplementary Note on the offerings
On the website, the customer has the ability to download e-books created and published by RYTMZ in Dutch and English. These e-books provide a brief snapshot of the method used by RYTMZ.
It is not allowed to use any of the titles of the e-books or the programs as a name or method for your own professional initiatives without the express permission of RYTMZ.
Kind Regards,
Else De Cuyper
